There are a variety of reasons why staffing firms turn to remote recruitment services provider. Perhaps, they want to expand their VMS staffing capabilities, or maybe they want to better serve their current clients by giving their internal recruiters access to offshore resources. Whatever the reason, properly structuring your offshore partnership at the outset is key to continued success.
1. Augment Your Internal Team
Staffing firms enlist the help of an offshore provider to assist their internal recruiters, particularly in support of VMS clients. When it comes to Vendor Management Systems, staffing companies must move quickly if they want to fill reqs, and the additional resources provided by an offshore team can give a company a competitive edge in securing quality placements. Often times with VMS clients, you may only get one or two chances to submit a candidate, so bringing on a remote support team to ensure you’re putting forth a high quality submittal in a timely manner is critical. VMS placements are also typically low margin, so opting for a cost-efficient solution like a remote recruiting provider can help overcome some of these challenges. This kind of arrangement is highly beneficial to staffing firms that recruit for one particular sector. In this setup, internal recruiters function as team leads, while a team of remote recruiters work at their behest. That way, both the internal staff and the offshore recruiters are working in tandem to tackle a specific vertical.
2. Offshore Specific Industries
Staffing firms that service multiple sectors might choose to outsource certain industries to an offshore partner altogether. This sort of partnership lightens the load of your internal staff, assigning your in-house team and the offshore support to separate verticals entirely.
An often employed strategy is to outsource high volume industries and clients to an offshore provider. For example, a staffing firm that services the light industrial sector might enlist the help of offshore recruiters during the holidays. Light industrial and shipping facilities have a tremendous uptick in their staff at the end of year, turning to staffing companies to help fill open positions. But rather place the burden of new, high volume job requisitions on internal recruiters, many firms turn to an offshore provider to fill these roles. A skilled offshore provider should take the time to learn your process, and conduct a knowledge transfer to their recruiters ensure a smooth transition.
3.Offshore Industries You Don’t Serve
To better serve their end clients, sometimes staffing firms will rely on an offshore recruiting partner to fulfill requirements outside their expertise. An IT staffing firm might be knocking it out the park with one of their clients when it comes to tech placements, but what about all the other open reqs for that client? Like in HR or accounting? That’s where an offshore provider comes in. Instead of training your internal team to recruit for a new industry, staffing firms should turn to an offshore team to fill these placements. By doing so, you’ll become more than just a staffing firm for your clients; you’ll be seen as trusted partner, one that clients can turn to staff their various open reqs across multiple industries. It bears mentioning your internal recruiters will be happy too, as they won’t have to undergo a bunch of training to service these new sectors.
Typically, we see staffing companies deploy a combination of these strategies. Usually, they start with one, and scale up over time, bringing on additional offshore resources. Whatever your situation is, though, the important thing is to define your goals at the outset, and what exactly you want to accomplish with your offshore partnership. Transparency and communication is vital for both parties. That way you can be assured your internal team and your offshore provider are in unison, working towards the common goal of better serving your end-clients.